Privacy Policy

Effective Date: September 27, 2026

oxoxSteph (“oxoxSteph,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how information is collected, used, stored, and shared when you visit oxoxsteph.com, make a purchase, join an email list, submit a form, or otherwise interact with our website.

Information We Collect

We may collect information you provide directly to us, including your name, email address, billing information, purchase and order information, and information you provide through forms or communications with us.

Our website and service providers may also automatically collect information such as your IP address, browser and device information, pages visited, interactions with the website, referring pages, and cookie or similar technology information.

How We Collect Information

We may collect information when you:

• Make a purchase

• Join an email or reminder list

• Submit a form

• Contact us

• Browse or interact with our website

• Accept or manage cookies through our cookie consent tool

Certain information is also collected automatically by Wix and other technologies used to operate and analyze the website.

How We Use Your Information

We may use information to process purchases and payments, deliver digital products, provide customer service, communicate about orders, send emails you have requested or consented to receive, operate and improve the website, understand website usage, maintain security, prevent fraud, and comply with applicable laws.

How Information Is Stored and Shared

Our website is hosted on the Wix platform. Wix provides the technology that allows us to operate our website and sell digital products. Information may be stored and processed through Wix's systems.

We may also share information with service providers that help us operate our business, such as payment processors, email providers, analytics providers, cookie-management providers, and other technology providers.

We may disclose information when reasonably necessary to comply with law, enforce our agreements, protect our rights or the rights of others, or prevent fraud or security threats.

We do not sell your personal information for money.

Payments

Payments are processed using third-party payment services. oxoxSteph does not directly store your complete payment card information.

Cookies & Tracking Technologies

Our website uses cookies and similar technologies for functions such as website operation, security, checkout, remembering preferences, analytics, and other website functionality.

We use a cookie consent tool that allows visitors to review and manage applicable cookie preferences.

Third-party services integrated into our website may also use cookies or similar technologies and process information according to their own privacy policies.

Email Communications

If you subscribe to an oxoxSteph email or reminder list, we may send you information related to that list, new products, updates, or other oxoxSteph content.

You may unsubscribe from marketing emails at any time using the unsubscribe link included in those emails.

We may still send transactional communications necessary to fulfill purchases, provide downloads, respond to requests, or provide customer service.

Your Privacy Choices

You may contact us to request access to, correction of, or deletion of personal information we maintain about you, subject to applicable law and legitimate business or recordkeeping requirements.

You may also withdraw consent for marketing communications by unsubscribing from our emails.

Requests may be sent to hello@oxoxsteph.com.

California Do Not Track Disclosure

Some browsers provide “Do Not Track” signals or other privacy preference mechanisms. Our website's response to these signals may depend on the functionality provided by Wix, our cookie consent platform, and other technologies used on the website.

You may use the cookie consent controls available on our website to manage applicable tracking preferences.

Third-party services integrated with our website may collect information about your activity over time or across different websites or online services. Their collection and use of information are governed by their respective privacy policies.

California law specifically requires a privacy policy to address Do Not Track signals and disclose whether third parties may collect information about users' online activities over time and across websites. California DOJ

Children's Privacy

oxoxSteph and its products are intended for adults and are not directed toward children under 13. We do not knowingly collect personal information directly from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page and the effective date will be updated when appropriate.

Contact Us

If you have questions about this Privacy Policy or would like to request access to, correction of, or deletion of your personal information, contact:

oxoxSteph
Email: hello@oxoxsteph.com

​

Terms & Conditions

By accessing oxoxsteph.com or purchasing a product from oxoxSteph, you agree to these Terms & Conditions.

Digital Products & Personal Use
Unless otherwise stated, products sold by oxoxSteph are digital products intended for personal, non-commercial use only. Your purchase grants you a limited, non-exclusive, non-transferable license to use the materials for your own personal use.

You may not reproduce, redistribute, resell, share, publish, upload, modify for resale, or otherwise commercially exploit any oxoxSteph digital product or its contents without prior written permission.

Intellectual Property
All original content, designs, graphics, worksheets, written materials, downloads, branding, and other materials created by oxoxSteph are owned by oxoxSteph and are protected by applicable intellectual property laws. Purchasing a product does not transfer ownership of the intellectual property to you.

Educational & Informational Purposes
Content provided by oxoxSteph, including materials related to self-care, wellness, organization, finances, advocacy, CBT concepts, or other educational topics, is provided for general informational and educational purposes only. It is not medical, mental health, legal, financial, or other professional advice and is not a substitute for care or advice from a qualified professional.

No Guaranteed Results
Individual experiences and results vary. oxoxSteph does not guarantee any particular outcome or result from using its products, resources, or information.

Website & Product Availability
We may update, modify, discontinue, or change website content, products, pricing, or services at any time. We make reasonable efforts to keep our website and digital products available and accurate but cannot guarantee uninterrupted or error-free access.

Limitation of Liability
To the fullest extent permitted by applicable law, oxoxSteph will not be liable for indirect, incidental, special, or consequential damages arising from the use of, or inability to use, this website or our digital products. Nothing in these Terms limits any rights or remedies that cannot legally be limited or waived under applicable law.

Changes to These Terms
These Terms may be updated from time to time. The version posted on this website at the time of use or purchase will apply.

Contact
Questions about these Terms can be sent to hello@oxoxsteph.com.

Last updated: September 27, 2026

Return & Refund Policy

Due to the digital nature of oxoxSteph products and the immediate access provided after purchase, all digital product sales are final and are not eligible for returns, exchanges, or refunds for change of mind.

If you experience a technical problem accessing or downloading your purchase, receive an incorrect file, or believe there is an issue with your order, please contact hello@oxoxsteph.com. We will work with you to resolve the issue and, where required by applicable law, provide an appropriate remedy.

Nothing in this policy limits any rights or remedies available to you under applicable law.

Last updated: September 27, 2026

Digital Product Policy

Products identified as digital products are delivered electronically. No physical product will be shipped.

Delivery
After payment is successfully completed, customers receive access to their digital purchase through a download link provided by Wix. The download link is provided on the order confirmation/Thank You page and by email.

If your download link expires or you experience difficulty accessing your purchase, contact hello@oxoxsteph.com for assistance.

Personal Use License
Your purchase is for your personal, non-commercial use only unless otherwise stated. You may print copies for your own personal use.

Digital products may not be shared, copied for others, redistributed, resold, uploaded to file-sharing platforms, reproduced for commercial purposes, or otherwise made available to others without written permission from oxoxSteph.

Digital Files
Customers are responsible for ensuring they have appropriate software, devices, printers, or other equipment needed to open, view, print, or use downloaded files.

Colors, sizing, and appearance of printable materials may vary depending on the device, monitor, printer, paper, and print settings used.

Refunds
Because digital products are delivered electronically after purchase, please refer to the Return & Refund Policy above for information regarding refunds and order issues.

Questions or Technical Problems
If you receive an incorrect file, have trouble downloading your purchase, or experience another technical issue, contact hello@oxoxsteph.com.

Last updated: September 27, 2026